Improving Customer Service

At Fellow Robots, we know the future of retail is here. And we also know that the future is fine with leaving your business behind. Since the year 2015, 57 retailers have gone bankrupt. And consumer retailer M&A convergence and consolidation deals in the last three years have topped one trillion US dollars! This is why we have made the simple promise to work with our customers. A promise to execute their big ideas and bring them into the world. We focus on executives that want to improve their overall supply chain management. And our innovative technology solutions eliminate the impact of out of stocks and pricing errors. We aim to continue improving customer service and setting new standards in the industry.

The Future of Retail is Here

Our solutions optimize performance with the speed and scalability of robotics. We tailor them to help you reach the world in which consumers have perfect knowledge of your inventory. Our Retail Inventory Control Software solution begins with an integrated, in-store, automated data collection. This creative solution includes retailer enterprise system data feeds and advanced cloud-based analytics system using Microsoft Azure Cloud. This software solution controls both inventory sales and profits for retailers. And furthermore, provides your business with the next generation of tools. Tools to audit inventory levels. Tools to identify out of stocks. And tools for shelving and point of sale pricing errors. Together, these elements are improving customer service and satisfaction as we know it.

Empower Your Employees

Empower your workforce with inventory management tools that bring the cloud to their fingertips! Our cloud-based machine learning technology processes data collected from our robotic platforms for each store. Our robots scan for out of stock detection and price discrepancy alerts. Storefront employees can correct errors and restock shelves in an optimized restocking process through provided work assignments via our inventory management system. Our technology also analyzes and reports on insights to corporate, district, and store level management. Not to mention, our data metrics can conveniently be sorted by date for each department, store, or region.

Customized Analytics

Insightful analysis is provided through customized reporting tools catered to individual needs. Our detailed mapping systems allow you to view your operating environments in virtual reality. This assists in real-world merchandising, product placement, and planogram compliance. Using these incredible maps, our autonomous navigation allows for safe and reliable scanning to cover large stores across multiple locations.

Improving Customer Service

AI predicts customer needs by combining and analyzing data collected by our robotic customer service platform. Customer searches are analyzed for regional interests. Furthermore, our A.I. predictive analytics integrates weather forecast and shopper demographics with inventory reporting to anticipate customer demand. The result is that you’ll be able to help your customer find what they want before they even realize what they want! Talk about instant customer satisfaction!

Are you ready to drive the revolution in retail? Come see us at NRF or CES in the new year.

 

4 Comments

  1. […] and liquor store BevMo! has partnered with Fellow Inc. to use its Fellow Robots to connect supply chain efficiency with customer delight. Delivered using Power BI and powered by […]

  2. […] loja de vinhos e bebidas alcoólicas BevMo! fez uma parceria com a Fellow Inc. para usar Fellow Robots para conectar a eficiência da cadeia de suprimentos com o prazer do cliente. Abastecido com o […]

  3. […] la tienda de vinos y licores, se asoció con Fellow Inc. Para utilizar su Fellow Robots para conectar la eficiencia de la cadena de suministro con el deleite del cliente. Entregado y en […]

  4. […] and liquor store BevMo! has partnered with Fellow Inc. to use its Fellow Robots to connect supply chain efficiency with customer delight. Delivered using Power BI and powered by […]

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