Customer Service

Improving Customer Service

At Fellow Robots, we know the future of retail is here. And we also know that the future is fine with leaving your business behind. Since the year 2015, 57 retailers have gone bankrupt. And consumer retailer M&A convergence and consolidation deals in the last three years have topped one trillion US dollars! This is…

Read More

The future of retail includes Machine Learning

revolutionizing retail using machine learn gin and artificial intelligence

At Fellow Robots, we know the future of retail is here. and we are active partners in reimagining and revolutionizing retail. And we know that the future has no issue in leaving your business behind. Since 2015, 57 retailers have gone bankrupt. And consumer retailer M&A convergence and consolidation deals in the last three years…

Read More

Robots in Retail: RFID Scanning Systems

rfid scanning

Fellow Robots believes the future of retail is here. And we are helping to invent it! We have combined RFID with computer vision in order to track inventory across multiple product types. This includes clothing, consumer electronics, and sporting goods. With the new technologies, Navii can now capture even more detailed data and insight. We’re…

Read More

Customer Service for Retailers

customer service

Talk to retailers today, especially supermarket retailers and big-box retailers. They are likely to talk to you about “buy online, pick up in store” (BOPIS), click and connect and delivery.  A few years ago, it was self-checkout and kiosks. Is this what customer service for retailers means?  Finding new technology to provide services to ever…

Read More